How smart companies are using Twitter and Facebook—and what's next on the horizon
Social Media Beachcombing: Survival of the Twittest?
Twitter and other social media are quickly entering the mainstream, but it will be years before we see which innovations will endureSlide Show: CEOs Who Use Twitter
Dozens of CEOs who find Twitter to be a personal and professional delight. Here's how they use the service, and who they like to followA Twitter Code of Conduct
To prevent information leaks and other liabilities, companies are drafting guidelines for social media interaction. A rule of thumb: Don't be stupidKeeping Momentum in Social Media
A few simple steps can keep employees involved in a company-sponsored social media platform long after the excitement of the initial launchStarting a Corporate Social Network? Don't
Save your company's cash. Leveraging Facebook, LinkedIn, and Twitter is fast, easy, and free
Jeff Jarvis: Openness and the Internet
As our social lives, business, and government become more transparent via the Internet, there are benefits for anyone who wants to create and connectVideo: Jeff Jarvis on Tapping Social Media
Jeff Jarvis, blogger, journalism professor, and author of What Would Google Do?, talks with Senior Editor Diane Brady about what executives need to know in the realm of social mediaJakob Nielsen Critiques Twitter
Not everyone is hearts and flowers over Twitter. Web usability consultant Jakob Nielsen discusses the hazards and limitations of tweetingVideo: How I Use Twitter
BusinessWeek Executive Editor John A. Byrne discusses how he uses the micro-blogging service Twitter and explains why he follows certain people
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